Project & Program Management
MHR Medical Health Recorder LLC provides end-to-end project and program management built on single-point accountability, disciplined controls, and transparent customer communication — from initial mobilization through contract closeout.
1. Project Management
Day-to-day execution oversight for individual task orders, projects, and service lines
Defined scope, milestones, deliverables, and completion criteria for every project
Single point of contact for field-level coordination and issue resolution
2. Program Management
Enterprise-level oversight across multiple projects, sites, or task orders under one contract
Strategic alignment of resources, schedules, and priorities to overall contract objectives
Executive-level accountability and escalation point for the customer
3. Contract Administration
Management of contract deliverables, modifications, invoicing, and compliance requirements
Primary liaison with the Contracting Officer (CO) and Contracting Officer's Representative (COR)
Documentation and recordkeeping to support audits, reporting, and performance reviews
4. Resource Planning & Scheduling
Workforce, equipment, and material planning aligned to project timelines
Preventive maintenance calendars and service scheduling to avoid disruption
Capacity planning to ensure readiness for surge, emergency, or seasonal demand
5. Risk Management & Mitigation
Proactive identification of schedule, safety, and performance risks before they impact delivery
Contingency planning and rapid-response protocols for emergent issues
Continuous monitoring with corrective action tracking
6. Quality Control (QC) Management
Documented QC plans, inspections, and performance metrics tied to contract standards
Root-cause analysis and corrective action for any deficiencies
Ongoing verification that work meets manufacturer, safety, and regulatory specifications
7. Subcontractor Coordination & Oversight
Vetting, onboarding, and performance management of teaming partners and subcontractors
Clear division of responsibility with MHR retaining prime accountability
Coordinated scheduling, safety compliance, and quality standards across the full team
Capability Statement: View the Project & Program Management Capability Statement →
Our Delivery Approach
Every MHR contract follows a disciplined five-phase lifecycle, so the customer always knows what is happening, who is responsible, and what comes next.
1. Mobilize & Transition. Kickoff meeting with the Contracting Officer and COR, confirmation of scope and points of contact, site familiarization, badging and access, and a smooth transition from any incumbent with no gap in service.
2. Plan. A written Project Management Plan, Quality Control Plan, and Safety Plan tailored to the Performance Work Statement, with a baseline schedule, staffing plan, and preventive maintenance calendar.
3. Execute. Qualified crews and technicians perform the work to contract standards, with a designated on-site lead and an MHR Project Manager accountable for every task order.
4. Monitor & Control. Routine inspections, schedule tracking, and performance metrics measured against the contract's quality standards. Deficiencies are documented, corrected, and verified, with root-cause analysis to prevent repeats.
5. Report & Close Out. Regular progress reports, complete service records, and organized closeout documentation, including final inspections, as-built and equipment records where applicable, and lessons learned.
Why Agencies Choose MHR
- Veteran-led discipline. Service-Disabled Veteran-Owned Small Business leadership that understands mission requirements, chain of command, and the cost of downtime.
- Single-point accountability. One Project Manager and one escalation path. As prime contractor, MHR remains fully responsible for every subcontractor and teaming partner.
- Transparent communication. Proactive updates to the CO and COR, prompt notification of issues, and no surprises at invoice time.
- Safety first. OSHA-compliant safety programs, job hazard analyses, and site-specific safety briefings on every job.
- Scalable teams. Vetted subcontractor partners in HVAC and mechanical, landscape and grounds, and facility maintenance, coordinated under one management structure.
Reporting & Compliance
- Kickoff, monthly progress, and closeout meetings with the government team
- Monthly status reports covering schedule, work completed, issues, and corrective actions
- Documented QC inspections and service tickets available to the COR on request
- Compliance with FAR requirements, agency-specific directives, and applicable wage determinations
- Accurate, on-time invoicing through the agency's required system
Built for Federal Facilities
MHR structures its project and program management for the operational demands of federal sites, including VA medical centers, national cemeteries, military installations, and federal research and administrative campuses.
Let's Discuss Your Requirement
MHR Medical Health Recorder LLC | Service-Disabled Veteran-Owned Small Business
UEI: Z1GTVPUUA1M3 | CAGE: 9EA60
Darryl L. Hatchett, President & COO | (619) 800-4440 | dhatch@medhealthrecorders.com
Branden P. Ruiz, CEO | (559) 403-4476 | brandenpr@medhealthrecorders.com